Return policy

Return Policy

Inspecting an Object

Upon delivery of your order, please keep all packaging and shipping documents for your records. Note any condition issues, discrepancies or damage. Take close-up photos and images of the entire item.

Return Eligible Items

For items that are eligible for returns, buyers have 7 calendar days from the date of delivery (excluding weekends and U.S. federal holidays) to inspect the object and to request a return. When contacting us to initiate a return, please complete disluxlifestyle.shop BUY NOW RETURN ORDER Form, found here.

We are unable to honor a request for return that is received more than 7 calendar days (excluding weekends and U.S. federal holidays) after delivery.

Note that when returning an item, you will be solely responsible for any return shipping costs, including any taxes or custom duties (as applicable).

Each returned item must be received in the condition it was in when shipped. Note that all returns will be inspected upon receipt for authenticity and condition. We reserve the right to decline any return or deduct from amounts refundable, if any, for any damage to an item.

A refund of the purchase price paid, less any charges for which the buyer is responsible, will be processed upon confirmation that the item has been returned to the seller. Refunded amounts will be credited to the payment method used to purchase the relevant item.

Certain orders from buyers residing in the EU or the UK may be eligible for enhanced return options.

Item Issue or Shipping Damage

In the unlikely event that you receive a damaged item, please complete disluxlifestyle.shop BUY NOW RETURN ORDER Form. To note, return order request(s) will only be considered along with accurate photo documentation of the item and the packaging materials.

Once we review your return request, we will send you an email with further instructions.

For further inquiries or requests, please contact our Concierge team at emilycscyh@gmail.com Monday thru Friday, 9am -6pm ET with any questions regarding the status of your return.

Last Updated: 1 July, 2024