PURCHASE POLICY

Order Process

You choose the product and style you like, add it to the shopping cart, fill in the phone number, email address, and delivery address, select the payment method, submit the payment.

We offer free standard shipping and handling to qualifying orders.

All the items need preparation time.

1. The factory receives the order and then produces. time: 1-7days ,( sometimes it might be delayed due to custom-made sizes and other reasons)

2. Then they give the goods to us.

3. We will conduct a quality inspection for you.

4. we will send a video / psp (pre-shipment photos) to you for confirmation，so remember to add us whats App or E-mail. Most other sellers don't provide them automatically.

5. If you're happy with the PSPs, we will ship your order. If not, we will offer an exchange or refund (If you buy the customized product, then it just can't be exchanged )

6. we will ship the goods based on the logistics method you choose.

7. Be patient while waiting for updates.

Shipping time:

1. if u chose the china post ,it will get to u in 15 to 30 days with free shipping.

2. if u choose 30usd per items for fast shipping , it will get to u in 3-10days

(International logistics transportation is influenced by many factors. if they hasnt updated ,Please be patient and wait. What we can assure you is as long as u buy with us , we will guarantee that u receive the goods, if they will get lost , we will resend )

· If you haven't received your order number or tracking number , you can check your spam box first or use this link

: https://www.disluxlifestyle.shop/account/trackingorder

· if u still not received your tracking number , u can wait for 1-7days for your order be shipped first and then it will shows the tracking number in your order number status .

· if your items are on the way to u , u dont know how to track them , use this link :

https://www.17track.net/en ， and choose the correct carrier (china post/ Fedex/ DHL/ROYAL MAIL / ARAMEX / JYKJ)

Payment Method
We currently accept Visa and MasterCard for all international orders and American Express, Paypal and UnionPay Credit for select destinations. Available options will be presented at checkout.

Gift Wrap
Each of our bags and styles comes with a box, gift bag, voucher, invoice, instructions. gift wrap recyclable